Terms of Service

By accessing and using the LD Security Services website (ldsecurity.lu) or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services. LD Security Services S.à r.l. reserves the right to update these terms at any time. Continued use of the website or services after any such changes constitutes your acceptance of the new terms.

LD Security Services provides professional physical security and facility management services including, but not limited to: • Manned guarding and static security officers • Mobile patrol units and alarm response • Remote CCTV monitoring • Access control system design and installation • Keyholding and emergency response • Building and facility management • Janitorial and technical maintenance services All services are delivered in accordance with Luxembourg regulatory requirements and applicable European Union directives.

You may use our website for lawful purposes only. You must not: • Use our website in any way that breaches any applicable local, national or international law or regulation • Transmit any unsolicited or unauthorised advertising or promotional material • Attempt to gain unauthorised access to any part of our website or its related systems • Engage in any conduct that restricts or inhibits any other person's use of the website We reserve the right to terminate your access to the website at any time without notice if you violate these terms.

All content on this website, including text, graphics, logos, images and software, is the property of LD Security Services S.à r.l. or its licensors and is protected by Luxembourg and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this website without our express written permission.

Engagement of our professional security or facility management services is governed by a separate written Service Agreement between LD Security Services and the client. These Terms of Service do not constitute or replace a service contract. All service quotations provided via our website or by our team are indicative and subject to a formal site assessment and written agreement. Pricing is subject to change without notice.

We treat all information relating to client premises, security arrangements, access protocols and operational procedures as strictly confidential. Our staff are bound by confidentiality agreements and professional codes of conduct. Clients are similarly expected to treat any proprietary information disclosed by LD Security Services (including pricing, staffing plans and technical documentation) as confidential.

To the fullest extent permitted by applicable law, LD Security Services shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website or services. Our total liability for any claim arising under these terms shall not exceed the value of services provided to you in the 3-month period preceding the claim. Nothing in these terms limits our liability for death, personal injury or fraud caused by our negligence.

Our website is provided on an "as is" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free or free of viruses. While we strive to ensure all information on our website is accurate and up-to-date, we make no representations or warranties as to its completeness or accuracy.

Our website may contain links to third-party websites. These links are provided for your convenience only. LD Security Services has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

These Terms of Service are governed by the laws of the Grand Duchy of Luxembourg. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Luxembourg City. If you are a consumer within the European Union, you may also make use of the EU's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr

For any questions regarding these Terms of Service, please contact: LD Security Services S.à r.l. 41-42 Op Zaemer, 4959 Nidderkäerjeng Käerjeng, Luxembourg Email: info@ldsecurity.lu